FAQ
1. How Do I Return an Item?
- Visit our Return Portal at
Exchange / Return
- Enter your order number and email address or phone number.
- Select the items you wish to return.
- Once approved, you’ll get a confirmation email with shipping steps.
2. Which Items Are Exchangeable/Returnable?
- 15-day exchange/return policy from delivery date.
- Items must be unwashed, unworn, and in original packaging.
- Free gifts are not returnable.
3. Are There Any Charges for Returns?
- No return charges.
- Original shipping charges are non-refundable.
4. How Soon Will I Get My Refund?
- You’ll get an email when your return is received and approved.
- Refund will be processed to your original payment method within 15 working days.