FAQ

1. How Do I Return an Item?

  • Visit our Return Portal at

Exchange / Return






  • Enter your order number and email address or phone number.
  • Select the items you wish to return.
  • Once approved, you’ll get a confirmation email with shipping steps.

2. Which Items Are Exchangeable/Returnable?

  • 15-day exchange/return policy from delivery date.
  • Items must be unwashed, unworn, and in original packaging.
  • Free gifts are not returnable.

3. Are There Any Charges for Returns?

  • No return charges.
  • Original shipping charges are non-refundable.

4. How Soon Will I Get My Refund?

  • You’ll get an email when your return is received and approved.
  • Refund will be processed to your original payment method within 15 working days.